Shipping
At Productlivity s.p., we strive to provide a seamless and convenient shipping experience for our customers. We offer inclusive shipping.
All shipping costs are already included in the price of the book.
This includes the shipping of the box to the customer, the shipping of the box with art pieces back to our company, and the shipping of the final product—the personalized book—back to the customer.
Here’s how our shipping process works:
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Shipping Box to Customer: Upon placing your order, we will send you a shipping box along with instructions on how to safely pack and send us your art pieces. The shipping cost for the box to your location is already covered, so you won’t incur any additional charges.
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Shipping Box with Art Pieces to Our Company: Once you have securely packed your art pieces in the provided shipping box, you can arrange for its return shipment to our company. The shipping label and instructions for returning the box will be included in the package. The cost of shipping the box back to us is already included in the price of the book.
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Shipping of Final Product—Personalized Book: After we receive your art pieces, our team will carefully scan, edit, and create a unique personalized book based on your designs. Once the book is ready, we will package it securely and ship it back to you. The shipping cost for sending the final product to your location is also included in the price of the book.
We partner with reputable shipping carriers to ensure reliable and timely delivery of your personalized book. Tracking information will be provided to you once your order has been shipped, allowing you to monitor its progress.
Please note that shipping times may vary depending on your location. We aim to process and ship orders promptly, but factors such as customization requirements and high-demand periods may affect delivery times. We appreciate your patience and understanding.
If you have any questions or require further assistance regarding shipping, please don’t hesitate to contact our customer support team at [contact email address]. We are here to assist you.